DEPLOYMENT: Card issuers must deploy 1 ATM per 5,000 cards by 2028, starting with 30% in 2026. ATMs need CBN approval and secure placement.
REFUNDS: Instant reversal for failed “on-us” transactions; max 24 hours if manual. “Not-on-us” refunds within 48 hours.
SECURITY: ATMs must have cameras (no keystroke recording), anti-skimming devices, annual key changes, and comply with PCI DSS.
OPERATIONS: Max 72-hour downtime, constant cash availability, clear fee display, and receipts for transactions (except balance inquiries).
COMPLIANCE: CBN will audit compliance; monthly reports due by the 5th. Penalties for non-compliance.
Aims to enhance ATM access, security, and consumer protection.
